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TEZ URJA ยท SERVICE OPERATIONS

Every service call.
Fully charged.

Connect leads, field service, AMC helpdesk, inventory, billing and customer follow through in one live operating system.

REAL-TIME FIELD TELEMETRY Live dispatch queue
LIVE
OPEN CALLS 42 8 urgent
ON THE MOVE 18 12 technicians
RESOLVED TODAY 31 94% within SLA
09:10 Cooling unit service TEAM ASSIGNED
09:24 Solar panel inspection VISIT PLANNED
09:41 AMC preventive check IN PROGRESS
LIVE TELEMETRY Next available slot: 11:30 AM
SYSTEM INTEGRATORS SOLAR SERVICES PEST CONTROL HVAC & AIR-CONDITIONING COMMERCIAL REFRIGERATION FIELD SERVICE PROVIDERS
BUILT FOR SERVICE BUSINESSES

From first enquiry
to lasting trust.

Generic accounting software records the bill. TEZ Urja connects the entire service relationship before and after it.

ONE CONTINUOUS SERVICE LOOP

Nothing drops
between teams.

Capture

Bring enquiries from teams and platforms into one working queue

Prioritise

Identify urgent customer issues and assign clear ownership

Dispatch

Coordinate field teams, visits, materials and service commitments

Resolve

Track every issue, response and activity through completion

Bill

Connect service delivery with invoicing, taxation and collections

Improve

Use live reports to strengthen response time and service quality

THE OPERATING CORE

Four systems.
One response.

CRM

Capture enquiries, manage the pipeline and automate follow-ups across channels.

Helpdesk & AMC

Organise issues, contracts, priorities, visits and resolution status collaboratively.

Inventory & orders

Connect service demand with parts, stock, purchasing and multi-location visibility.

Accounting & taxation

Move completed work into billing, GST, receivables and real-time financial reporting.

WHAT WE'RE OFFERING

Why is TEZ URJA the best suited software for your businesses

With TEZ Urja, your business will benefit from streamlined operations and integrated support. You will get quicker responses to your needs, efficient financial management, and personalized service, leading to enhanced customer satisfaction. This integration will enable informed decision-making and ultimately drive your business growth.

Tailored for Service Providers

TEZ Urja is designed with specific features that cater to your business, unlike generic accounting software.

Complete Business Solution

From lead management to after-sales service, TEZ Urja covers all your business operations in one platform.

Direct Tax Integration

Filing GST returns and managing taxes has never been easier with our direct integration to the GST portal.

Mobile Accessibility

Whether you're in the office or on the go, access your business data securely from any device.

Real Time Data Tracking

Real-time reports and graphs assist you in taking data-driven decisions on Right time.

TAILORED

Made for service providers

Workflows shaped around service delivery not generic accounting screens.

CONNECTED

Complete business visibility

Lead management, operations, after-sales service and finance on one platform.

MOBILE

Accessible from anywhere

Secure operating access for office teams and people working in the field.

LIVE

Real-time decision support

Reports and graphs that make priorities, follow-ups and performance visible.

POWERING EFFICIENCY, INNOVATION AND GROWTH

Keep the customer promise moving.

See TEZ Urja working around your service model, teams and customer commitments

Put TEZ Urja to work